We ship worldwide using trusted courier companies.
For deliveries within South Africa, we use The Courier Guy.
For International deliveries, we use UPS.
• South Africa: R160 standard.
• Free deliveries in South Africa for orders above R1500.
• International: Calculated at checkout, but we pay for all duties and taxes so you have no surprises.
• Processing time: After we receive your payment, we will process your order within 2 - 3 business days and then hand over your shipment to the courier company handling your delivery.
• Orders within South Africa will take 3 business days to reach you after processing.
• International: Typically 10 business days after processing.
Yes. Once your parcel has shipped, you’ll receive a tracking link by email or SMS.
Returns & Exchanges
Upo inspection, unopened, unused products may be returned within 30 days of delivery for a refund. If you’ve opened a product and something isn’t right, please contact us within 7 days, we’ll make it right.
Email us at info@thegentlemansbeard.club with your order number and reason. We’ll guide you through the process.
Photograph the parcel and contents within 48 hours and email us. We’ll replace it promptly.
Gifting
Yes. Each order arrives in a gift ready condition so you don’t need to spend energy making it gift worthy.
Product & Routine
Yes. Our blends are designed for stubble through to full beards, including coarse or curly textures.
Warm 3 - 6 drops in your palms, massage into the beard and skin beneath, then comb. Best used daily.
2 - 3 times weekly as a deep treatment. For very dry or coarse beards, it may be used more frequently.
Yes, they serve different purposes:
• Softener (Mask): Conditions, detangles, and restores.
• Oil: Seals in hydration, nourishes skin, adds sheen.
It contains a Swiss-sourced peptide complex clinically tested to support hair density and vitality. Visible results are typically seen within 8 - 12 weeks of consistent use.
Ingredients & Standards
We use a high proportion of naturally derived ingredients, balanced with safe, research-led actives. We avoid unnecessary fillers.
Yes. We do not use any animal sourced ingredients.
Yes. We do not use any animal derived ingredients and are very conscious of this process.
Never. We are proudly cruelty-free.
Our rinse-off cleanser avoids harsh sulphates, and leave-ins are free of silicones.
Safety & Sensitivities
Yes, though we always recommend a 24-hour patch test. Discontinue if irritation occurs.
Please consult your dermatologist before combining treatments.
Sustainability & Packaging
Yes. Our bottles, jars, boxes, and tissue paper are all recyclable.
Not yet.
Most products are finished off in Johannesburg but we also make use of internationally sourced ingredients and items that may have been manufactured abroad.
Payments & Accounts
We accept major credit cards and instant EFT.
If your order hasn’t shipped, yes, email us immediately with your order number.
Our focus is on fair, consistent pricing for premium formulations. On occasion, we may offer limited discounts.
Premium Ingredients
Worldwide Delivery
